Help, I'm having trouble!

Cash Rewards

• What is Cash Rewards?
• How can I earn Cash?
• How can I withdraw my Cash?
• Wanna earn more Cash? Find out more about our referral program!
• Where can I track the Cash I have earned?
• Why are my Cash rewards under pending status?

See all 8 articles

Our Extension

• Why does the RateX extension not pop out on any site that I am shopping on?
• I cannot sign up or login even with password reset. It says to contact support.

Payment Issues

• My Amazon order didn't go through but I've received RateX Confirmation email
• I cannot pay with RateX.
• Are there transaction limits for payments?
• The price of the item that I bought has dropped. Am I able to get the refund of the difference in price?
• If I enter into a dispute with the e-commerce, where should I go?

Rewards

• Where can I find my referral code to share with my friends?

Coupon Codes

• Why doesn't Apply All work for some sites?
• There are no codes that works for me, what's wrong?

Contact Support Team

• How do I contact RateX Support Team?