Help, I'm having trouble!

Clovers

• What are clovers? Can I eat them?
• How can I earn Clovers?
• Wanna earn more Clovers? Find out more about our referral program!
• How can I redeem my Clovers?
• Where can I track the Clovers I have earned?
• Why are my Clovers pending?

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Our Extension

• Why does the RateX extension not pop out on any site that I am shopping on?
• I cannot sign up or login even with password reset. It says to contact support.

Payment Issues

• My Amazon order didn't go through but I've received RateX Confirmation email
• I cannot pay with RateX.
• Are there transaction limits for payments?
• The price of the item that I bought has dropped. Am I able to get the refund of the difference in price?
• If I enter into a dispute with the e-commerce, where should I go?

Groupon

• How to use RateX for my Groupon purchases?
• How to get an US-based shipping address for my Groupon purchases?

Rewards

• Where can I find my referral code to share with my friends?

Coupon Codes

• Why doesn't Apply All work for some sites?
• There are no codes that works for me, what's wrong?

Contact Support Team

• How do I contact RateX Support Team?