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  1. RateX Help Center
  2. Help, I'm having trouble!

Help, I'm having trouble!

Cash Rewards

  • What is Cash Rewards?
  • How can I earn Cash?
  • How can I withdraw my Cash?
  • Wanna earn more Cash? Find out more about our referral program!
  • Where can I track the Cash I have earned?
  • Why are my Cash rewards under pending status?
See all 8 articles

Our Extension

  • Why does the RateX extension not pop out on any site that I am shopping on?
  • I cannot sign up or login even with password reset. It says to contact support.

Payment Issues

  • My Amazon order didn't go through but I've received RateX Confirmation email
  • I cannot pay with RateX.
  • Are there transaction limits for payments?
  • The price of the item that I bought has dropped. Am I able to get the refund of the difference in price?
  • If I enter into a dispute with the e-commerce, where should I go?

Rewards

  • Where can I find my referral code to share with my friends?

Coupon Codes

  • Why doesn't Apply All work for some sites?
  • There are no codes that works for me, what's wrong?

Contact Support Team

  • How do I contact RateX Support Team?
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