Help, I'm having trouble!

Our Extension

• I received RateX confirmation email but not Amazon order confirmation
• Is RateX or the seller processing the full/partial refund for me?
• Why does the RateX extension not pop out on any site that I am shopping on?
• I cannot sign up or login even with password reset. It says to contact support.

Payment Issues

• I cannot pay with RateX.
• Are there transaction limits for payments?
• The price of the item that I bought has dropped. Am I able to get the refund of the difference in price?
• If I enter into a dispute with the e-commerce, where should I go?

Groupon

• How to use RateX for my Groupon purchases?
• How to get an US-based shipping address for my Groupon purchases?

Rewards

• When and how can I apply my rewards when purchasing from you guys?
• Where can I find my referral code to share with my friends?

Coupon Codes

• There is no codes that works for me; what's wrong?

Contact Support Team

• How do I contact RateX Support Team?