Prizes will be available to collect 2-3 weeks after your redeem them through the mobile app. You’ll have to come to the RateX office to collect the prizes, and present the redemption receipt for each prize you’ve redeemed.
Digital gift cards will either be sent to you over email, or, if they’re RateX discount vouchers, they will be applied on your next payments purchase through RateX.
Once your respective prizes arrive, we’ll notify you through email when you can come over to the office and collect them.
Our office is located at 71 Ayer Rajah Crescent #03-18 SIngapore(139951).
Remember to bring along your e-receipts for quick collection!
Click here find out how to redeem your prizes!