This happens when Taobao's pay-on-behalf (找朋友代付) is disabled due to Taobao's specific coupons or promo codes applied on your cart. Our extension requires pay-on-behalf to function.
Articles in this section
- "交易已申请代付" Error! I can't make my Taobao Payment!
- "交易或代付状态不正确" Error! What should I do?
- Help! I have a refund from Taobao. What should I do next?
- How do I use RateX to pay on Taobao?
- My Taobao order is still not paid even though I have received email confirmation from RateX.
- How do I Cancel "代付"?
- I want a refund from Taobao after making a purchase using the RateX browser extension. Who should I contact first — Taobao or RateX?
- On checkout page, green 'Pay' button spins and then nothing happens
- The seller that I'm buying from does not accept 代付