Step 1: Under the 'Accounts' Tab on the extension, click 'Top up', shown on the top right of the Tab.
Step 2: Indicate the amount you would like to top up and click 'Continue'.
Step 3: Select your preferred payment method. We only currently support topping up through Bank Transfer. RateX is doubling down on letting our customers top up via card as soon as possible!
Step 4: Follow the 3 steps shown below. An OTP verification is needed in this process.
When done, Xfers will send further details to complete the top up.
Step 5: Access the Order confirmation by Xfers in your Email. Ensure that the top up amount displayed in the email is accurate. Click 'Pay Now'. You will be redirected to the page below to select your bank.
Step 6: Make a FAST transfer to Xfers Pte Ltd by entering the details given to you. Receive the confirmation Email or SMS when transfer is fully processed.