How can we help?
- How do I install the RateX Browser Extension?
- Wait, what? Taobao is being discontinued?
- "交易已申请代付" Error! I can't make my Taobao Payment!
- "交易或代付状态不正确" Error! What should I do?
- How do I use RateX to pay on Taobao?
- My Taobao order is still not paid even though I have received email confirmation from RateX.
- Help! I have a refund from Taobao. What should I do next?